Service Requests

Before any Purchasing can begin, Supplier Master records need to be set up in Oracle EBS. Submit a Service Request through the King County E-Procurement Portal.

If you are submitting a request to update an existing or create a new supplier master record for one of the following reasons, STOP and contact Procurement staff:

1. Multiple payments under $50,000
2. One-time or multiple payments over $50,000
3. Changes to contact information for a supplier with an active contract

Oracle Supplier Master Records are set up and updated from requests received from the King County E-Procurement Portal Service Request module. It is important that Oracle Supplier records be accurate and kept up to date to prevent a delay in the Procure to Pay process.

Log In to the E-Procurement Portal

The following links will take you to forms:

• How to Search for a Supplier in Oracle EBS

• King County Substitute W9

  • Instructions for Businesses

  • Instructions for Individuals

• Automated Clearing House (ACH) Authorization Agreement

Please allow 2 business days for your service requests to be processed.

Be aware: if you are notified to supply additional information please respond within 5 business days. If no response or action is taken within 5 business days your service request will be cancelled.