Service Requests

Before any Purchasing can begin, Supplier Master records need to be set up in Oracle EBS.

Submit Supplier Request

If you are not a Buyer or Contract Specialist in Procurement and you are submitting a request for a new supplier master record for one of the following reasons, STOP and contact a Buyer or Contract Specialist.

1. Multiple payments under $25,000
2. One-time or multiple payments over $25,000
3. Changing a company that is being used on an agreement

Oracle Supplier Master Records are set up and updated from requests received from the PCS Service Request module. (Download a PDF visual walkthrough.) It is important that Oracle Supplier records be accurate and kept up to date to prevent a delay in the Procure to Pay process.

The following links will take you to forms:

• Instructions for New Users Of PCS Service Request

• How to Search for a Supplier in Oracle EBS

• King County Substitute W9

• Instructions for Businesses

• Instructions for Individuals

• Automated Clearing House (ACH) Authorization Agreement

Please allow 2 business days for your service requests to be processed.

Be aware: if you are notified to supply additional information please respond within 5 business days. If no response or action is taken within 5 business days your service request will be cancelled.