Skip to main content

Service Requests

Service Requests

The King County E-Procurement Portal Service Request system allows you to request procurement services and track the status of your requests. Only King County employees with an E-Procurement license and an assigned "SR Agency Requester" role can submit service requests. Read more about system access & roles

Please note: the E-Procurement Portal works best in Chrome or Firefox browsers. Do NOT use Internet Explorer (IE).

Log In to the E-Procurement Portal

Procurement & Payables will cancel Service Requests left in Draft status:

  • Service Requests excluding Waivers Deleted after 30 days if not submitted
  • Waiver Service Requests Deleted after 60 days if not submitted

To identify your Service Requests in E-Procurement, please refer to this step-by-step guide.

Service Request Options

Before any Purchasing can begin, Supplier Master records need to be set up in Oracle EBS.

If you are submitting a request for a new supplier master record for one of the following reasons, STOP and contact Procurement staff.

  1. Multiple payments under $50,000
  2. One-time or multiple payments over $50,000
  3. Changes to contact information for a supplier with an active contract

Learn More


The Oracle Item Master is a collection of records that define specific items in the system, for both purchasing and inventory activities. An Item Master Record is required to define an inventory item.

Learn More

Purchases involving high dollar values (over $10,000) or capital works contracts must use a competitive procurement process.

Every purchase over $10,000 or capital works contract must start with a Request For Advice (RFA). Our expert staff will select the procurement method that best suits your needs: Request for Quotation, ITB, RFP, etc.

Learn More

Creating, changing, and closing contract purchase agreements (CPAs) must be processed by Procurement & Payables staff.

Learn More

Public purchasing rules ensure fair competition for businesses of all sizes, promoting social justice and equity. Waivers allow you, in limited circumstances, to bypass the standard procurement process for full and open competition.

Learn More

Contact Us

Phone: 206-263-9400

TTY Relay: 711

Fax: 206-296-7676