For healthcare and service providers
If you have concerns of a case, cluster or outbreak in your facility, please report the case using this online form.
Examples include long-term care facilities, senior living communities, supportive or transitional housing, homeless shelters, healthcare settings.
Healthcare and service providers can use the following resources to prepare for and respond to cases of COVID-19 in their facility and protect the health of clients, patients, and staff.
Healthcare providers should report by phone (206-296-4774) all COVID-19 cases in the following persons, including what role the infected person has if they live or work in a high risk setting:
- All healthcare personnel (medical, nursing, AND any other facility employee, EMS)
- Persons who live or work in long term care facilities, senior living centers, permanent supportive housing, or similar congregate settings (shelters, correctional facilities) who house persons at high risk of severe outcomes.
- Employed in public safety occupation (e.g., law enforcement, fire fighter)
- Deaths associated with COVID-19
Public Health – Seattle & King County provides semi-regular email updates on COVID-19 for healthcare providers. This update is shared via County and partner networks of healthcare providers and affiliated teams.
If you have questions or are interested in receiving these updates, please email: firstname.lastname@example.org
Past email updates
- Interim Infection Prevention and Control Recommendations for Patients with Suspected or Confirmed Coronavirus Disease 2019 (COVID-19) in Healthcare Settings, CDC
Actions to consider as soon as you have a suspected or confirmed case of COVID-19.
- Guidance for solid waste and biomedical waste handling
Guidance for health care facilities and solid waste handlers to differentiate waste streams that come into contact with COVID-19 patients in order to clearly identify which wastes are appropriate for the municipal waste streams and which wastes are identified as biomedical waste as defined in local, state, and federal regulations.
- Personal Protective Equipment (PPE) Prioritization and Distribution for COVID-19 in King County
Public Health — Seattle & King County and King County Office of Emergency Management supports local government agencies; medical and care facilities; and other organizations within King County by procuring supplies, facilities, and personnel.
- Interim COVID-19 PPE and face covering guidance for behavioral health providers and clients
This document provides personal protective equipment (PPE) and cloth face covering guidance specific for behavioral health clinicians and clients during the outbreak of coronavirus disease 2019 (COVID-19). The following recommendations are based on CDC guidance for healthcare settings (updated 4/13/20) and include information on the Local Health Officer Directive on face coverings.
- Guidance for PPE conservation and alternatives when PPE is unavailable
During times of severe personal protective equipment (PPE) shortages, individual measures/alternatives combined with administrative and engineering controls should be considered to support maintenance of the healthcare system response to COVID-19.
This guidance has been extracted from CDC's guidance on optimizing PPE supply and should not be used independently without reviewing the complete CDC guidance for context and recommendations.
- Face protection for housing and shelter staff working in close contact with people with confirmed or suspected COVID-19 infection
Public Health Seattle & King County (PHSKC) and King County Office of Emergency Management (KCOEM) supports local government agencies; medical and care facilities; and other organizations within King County by procuring supplies, facilities, and personnel.
There are currently no restrictions on who can be tested for COVID-19 and commercial testing is becoming more available. Healthcare providers should test all patients with symptoms consistent with COVID-19 regardless of their age or health status and individuals who have been in close contact with someone who has tested positive for COVID-19.
- COVID-19 Testing Information for Healthcare Providers, Washington State Dept. of Health
- Evaluating and Testing Persons for Coronavirus Disease 2019, CDC
Long-term care facilities are at high risk for severe COVID-19 outbreaks due to their congregate nature and vulnerable population (e.g., older adults with multiple co-morbidities).
- Public Health - Seattle & King County Adult Family Home COVID Response
Learn more about our response to COVID-19 outbreaks in Adult Family Homes and lessons learned.
- Public Health — Seattle & King County's Response
Learn more about how we are responding to outbreaks in LTFC's through improved infection control, facilitating testing, and cohorting.
- Recommendations for long-term care facilities
These resources are intended to help long-term care facilities take the appropriate steps to prepare for and respond to cases of COVID-19 in their facility, and thereby protect the health of residents and staff.
- Wildfire smoke during COVID-19: For Homeless service providers and meal programs (PDF)
- Healthcare for the Homeless Network (HCHN) provides health care services to people experiencing homelessness in King County.
Learn more about HCHN’s role in the COVID-19 response including guidance documents and resources for homeless service providers.
- Sign up for COVID Homelessness Response email alerts and receive up-to-date information related to King County's COVID-19 response for people experiencing homelessness.
- Emergency Volunteer Health Practitioners
The Washington State Department of Health is enrolling and activating emergency volunteer health practitioners for the COVID-19 response.
Morbidity and Mortality Weekly Report (MMWR)
- COVID-19 Outbreak Among Three Affiliated Homeless Service Sites — King County, Washington, 2020
On April 1, 2020, a COVID-19 outbreak was detected at three affiliated homeless shelters. Testing for SARS-CoV-2 immediately offered to all residents and staff members identified additional unrecognized COVID-19 cases. Enhanced surveillance and repeat testing identified and confirmed COVID-19 in 43 persons at these sites.
- Asymptomatic and Presymptomatic SARS-CoV-2 Infections in Residents of a Long-Term Care Skilled Nursing Facility — King County, Washington, March 2020
Symptom-based screening of SNF residents might fail to identify all SARS-CoV-2 infections. Asymptomatic and presymptomatic SNF residents might contribute to SARS-CoV-2 transmission. Once a facility has confirmed a COVID-19 case, all residents should be cared for using CDC-recommended personal protective equipment (PPE), with considerations for extended use or reuse of PPE as needed.
- COVID-19 in a Long-Term Care Facility — King County, Washington, February 27–March 9, 2020
Long-term care facilities should take proactive steps to protect the health of residents and preserve the health care workforce by identifying and excluding potentially infected staff members, restricting visitation except in compassionate care situations, ensuring early recognition of potentially infected patients, and implementing appropriate infection control measures.
See list of abstracts cowritten by Public Health - Seattle & King County staff.
Isolation and Quarantine & Assessment and Recovery, King County Dept. of Community and Human Services
One of the key Public Health interventions we are deploying to slow the spread of COVID-19 is the siting of Isolation/Quarantine, Assessment and Recovery, and Shelter De-Intensification facilities across the County. These facilities slow the spread of COVID-19 and minimize the strain on our local healthcare facilities to ensure the safety of the public at large.
Contact/Where to get more information from King County
- Medical questions related to COVID-19?
Contact the call center between 8 AM to 7 PM PST at 206-477-3977.
- Need isolation or quarantine for COVID-19?
Contact the call center between 8 AM to 10PM PST at 206-477-3977.
- Non-medical questions about COVID-19 including compliance and business related issues?
- Contact the King County COVID-19 Business and Community Information Line (Monday - Friday) 8:30 AM - 4:30 PM at 206-296-1608, or submit a written inquiry or report online.
- For employee health, contact tracing, or testing questions, please call the COVID-19 call center at 206-477-3977.
- General questions about COVID-19 in Washington state.
Contact the Washington State Novel Coronavirus Call center at 800-525-0127.