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If you have concerns of a case, cluster or outbreak in your facility, or would like to report a death due to COVID-19, please report the case using this online form.

Examples include long-term care facilities, senior living communities, supportive or transitional housing, homeless shelters, healthcare settings.


Healthcare and service providers can use the following resources to prepare for and respond to cases of COVID-19 in their facility and protect the health of clients, patients, and staff.

Guidance documents

COVID-19 Emergency Resource Requests

Public Health Seattle & King County (PHSKC) and King County Office of Emergency Management (KCOEM) supports local government agencies; medical and care facilities; and other organizations within King County by procuring supplies, facilities, and personnel.

There are currently no restrictions on who can be tested for COVID-19 and commercial testing is becoming more available. Healthcare providers should test all patients with symptoms consistent with COVID-19 regardless of their age or health status and individuals who have been in close contact with someone who has tested positive for COVID-19.

Guidance for reporting and entering COVID-19 results

  • Facilities administering point-of-care (POC) testing for COVID-19 must report all their COVID-19 testing results to the Washington State Department of Health (DOH). Please refer to guidance from DOH on reporting COVID-19 point-of-care test results.

CDC Recommendations for COVID-19 in Healthcare settings – A catalog of CDC guidance for management in healthcare settings. Topics include: General infection control, Personal Protective Equipment, and Specialty settings

Healthcare facilities are considered critical infrastructure and operate with extensive and close contact between patients and healthcare personnel. Public Health and CDC recommend the following for healthcare personnel exposed to SARS-CoV-2 and without symptoms:

  • Stay in quarantine for 14 days after last contact. This is the safest option.
  • If this is not possible, stay in quarantine for 10 days after last contact.
  • If the first two options are not possible, stay in quarantine for 7 full days beginning after last contact and if the staff member receives a negative test result. They must get tested no sooner than day 5 after their last contact. This option depends on availability of testing resources and may not be recommended in some settings.
  • These recommendations also apply to people who have received the COVID-19 vaccine.

Healthcare facilities should consider these alternatives to mitigate staffing and resource shortages. For facilities with critical need, asymptomatic exposed employees may continue to work under a working quarantine according to federal and state guidance as a last resort and only in limited circumstances, such as when stopping operations at a facility may cause serious harm or danger to public health or safety. Shortened or working quarantine options are not preferred as these options pose transmission risks to patients and other staff.

Morbidity and Mortality Weekly Report (MMWR)


PubMed

See list of abstracts cowritten by Public Health - Seattle & King County staff.

Contact/Where to get more information from King County

  • Medical questions related to COVID-19?
    Contact the call center between 8 AM to 7 PM PST at 206-477-3977.

  • Need isolation or quarantine for COVID-19?
    Contact the call center between 8 AM to 10PM PST at 206-477-3977.

  • Non-medical questions about COVID-19 including compliance and business related issues?
    • Contact the King County COVID-19 Business and Community Information Line (Monday - Friday) 8:30 AM - 4:30 PM at 206-296-1608, or submit a written inquiry or report online.
    • For employee health, contact tracing, or testing questions, please call the COVID-19 call center at 206-477-3977.

  • General questions about COVID-19 in Washington state.
    Contact the Washington State Novel Coronavirus Call center at 800-525-0127.