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If you have concerns of a case, cluster or outbreak in your facility, or would like to report a death due to COVID-19, please report the case using this online form.

Examples include long-term care facilities, senior living communities, supportive or transitional housing, homeless service sites, or healthcare settings.


Healthcare and service providers can use the following resources to prepare for and respond to cases of COVID-19 in their facility and protect the health of clients, patients, and staff.

Guidance documents

The Communicable Disease Epidemiology & Immunization Section emails timely Health Advisories to those who subscribe to our Info-X Listserv. The listserv is a free service for King County health care providers. To be added to the list, visit this page.

COVID-19 Emergency Resource Requests

Public Health Seattle & King County (PHSKC) and King County Office of Emergency Management (KCOEM) supports local government agencies; medical and care facilities; and other organizations within King County by procuring supplies, facilities, and personnel.

There are currently no restrictions on who can be tested for COVID-19 and commercial testing is becoming more available. Healthcare providers should test all patients with symptoms consistent with COVID-19 regardless of their age or health status and individuals who have been in close contact with someone who has tested positive for COVID-19.

Guidance for reporting and entering COVID-19 results

  • Facilities administering point-of-care (POC) testing for COVID-19 must report all their COVID-19 testing results to the Washington State Department of Health (DOH). Please refer to guidance from DOH on reporting COVID-19 point-of-care test results.

Healthcare facilities are considered critical infrastructure and operate with extensive and close contact between patients and healthcare personnel. Healthcare personnel exposed to SARS-CoV-2 and without symptoms should follow CDC isolation and quarantine guidance for Work Restrictions for Healthcare Providers with SARS-CoV-2 Infection and Exposures. Interventions may vary depending on staffing capacity – check with your Employee Health representative.

Healthcare facilities should consider these alternatives to mitigate staffing and resource shortages. For facilities with critical need, asymptomatic exposed employees may continue to work under a working quarantine according to federal and state guidance as a last resort and only in limited circumstances, such as when stopping operations at a facility may cause serious harm or danger to public health or safety. Shortened or working quarantine options are not preferred as these options pose transmission risks to patients and other staff.

Morbidity and Mortality Weekly Report (MMWR)


PubMed

See list of abstracts cowritten by Public Health - Seattle & King County staff.

 Contact us about COVID-19

King County COVID‑19 Call Center
Contact the call center at 206‑477‑3977 with medical questions related to COVID-19. The call center is available daily from 8 a.m. to 7 p.m. and isolation and quarantine requests can be made from 8 a.m. to 5:30 p.m.

If an isolation and quarantine request is received between 5:30 p.m. and 7:00 p.m. the call center will take a message, and isolation and quarantine staff will return the call the next morning.

If you need language interpretation or online help, contact the call center and say your preferred language when connected. If you have a disability and need accommodation, contact the call center or email publichealthaccommodations@kingcounty.gov.

Non-medical questions about COVID-19, including compliance and business-related issues?
Contact King County COVID-19 Business and Community Information by submitting a written inquiry or report online.

General questions about COVID-19 in Washington State
Contact the Washington State COVID-19 Information Hotline at 1‑800‑525‑0127.

Send us an email using our online form or email us directly at coronavirus@kingcounty.gov.