2020 Broadband Access Study
Survey Results
Finding Your Broadband Access in Your District
At King County, we believe in equal access to technology to improve the quality of everyone’s life. Our goal is to enable expansion of broadband access to more residents in our County. With our Broadband Access Study, we can now take a closer look at how residents use technology along with the pain points that prevent residents from getting connected. Learn more.
For a deep dive into all aspect of the study including study methodology, findings and recommended solution options. This document contains 437 pages. The detailed analysis of results from the King County resident questionnaire starts on page 204.
Download the report - 16MB PDF
Taking a Closer Look
You can access data visualizations for results from the Broadband Access questionnaire survey of King County residents.
Raw Data - 19MB MS Excel File
Field Definitions - 119KB MS Excel File
Frequently Asked Questions
- For a high-level overview of finding’s are described in the 2020 King County Broadband Access Study Story Map. The Story Map is a map-based, visual summary of findings. However, for deeper detail, you may want to access the 2020 King County Broadband Access Study Comprehensive Report.
- You can access results from the questionnaire survey of residents via the 2020 King County Broadband Access Study Tableau Dashboard. And, you can also download the raw data used in the 2020 King County Broadband Access Study Tableau Dashboard: –
- Data File - 19MB MS Excel File
- Data Field Definitions - 119KB MS Excel File
- Served: An area or address in King County is served with broadband if it can receive internet access with transmission speeds that, at a minimum and on a consistent and reliable basis, provide twenty-five megabits per second download and three megabits per second upload and if none of the factors included in the definition of underserved are present. This definition generally aligns both with federal rules and Washington law.
- Unserved: An area or address in King County is unserved with broadband if it cannot receive internet access with transmission speeds that, at a minimum and on a consistent and reliable basis, provide twenty-five megabits per second download and three megabits per second upload. This definition generally aligns both with federal rules and Washington law.
- Underserved: An area of King County is underserved with broadband if the service offered meets any of the following criteria (regardless of speeds): a. It has been adopted by less than 80 percent of residential customers