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For 2023, Virginia Mason Franciscan Health joins the KingCare Select medical plan as its fourth network. ehn

Formed by the integration of two outstanding health systems—CHI Franciscan and Virginia Mason—Virginia Mason Franciscan Health offers a wealth of convenient hospital, clinic and care locations in western Washington. At Virginia Mason Franciscan Health, skilled physicians and their teams offer expert care with a compassionate touch for people throughout the Puget Sound area.


Virginia Mason Franciscan Health includes more than 900 primary care providers; more than 10,000 specialists; and nine hospitals in King, Pierce, and Kitsap counties.

Important: PCP required

Do you have a Primary Care Provider?

A Primary Care Provider (PCP) can make a big difference in your health through continuity of care. That means you and your PCP establish a partnership over time to achieve the best possible health outcomes. Beginning in 2022, if you are enrolled in the KingCare Select medical plan, you must choose a PCP and let Regence know who you selected. Regence will create an ID card for each member with their PCP listed. If you don’t choose a PCP, Regence will assign one to you based on your area. You can change your PCP at any time. To learn more, watch the KingCare Select PCP video and see the PCP FAQ.

Virginia Mason Franciscan Health Network service area

Virginia Mason Franciscan Health Network map

Open the full service area map and list of facilities



  • Lower deductible, copays, and out-of-pocket maximum than the KingCare PPO plan
  • Same or next-day appointments for primary care
  • Walk-in availability for urgent care
  • Pediatric and adult behavioral health services
  • Coordinated care from providers dedicated to enhancing the health of the community
  • Access to electronic health records

Important Note: As a Catholic-affiliated health care system, Virginia Mason Franciscan Health providers do not provide elective pregnancy terminations (elective abortions). King County employees and family members enrolled in this plan can receive elective abortion care from any qualified provider in the KingCare PPO network without a referral.


Other ways to access care

In addition to the health care professionals, clinics, and hospitals available in the Virginia Mason Franciscan Health network, Regence offers the following ways to access care from the comfort of your own home, or when on the road.
  • Doctor on Demand™: This service offers 24/7 access to video chat with a doctor or behavioral health specialist. The copay is normally $10 per visit, however, during the COVID-19 crisis, copays are waived. Download the Doctor on Demand app on your smartphone or tablet, or Register online using your computer and your Regence member ID. For additional information, see the FAQ.
  • Virtual care from your regular doctor: Coverage has been expanded to cover other providers and services that can be appropriately rendered in a telehealth setting. Many in-network providers now offer telehealth options, including primary care; behavioral health; and physical, occupational, and speech therapists. Check with your providers to see if they offer virtual visits. COVID-19-related visits are covered at no cost; standard plan benefits apply to visits for other services.
  • Advice24: This 24/7 nurse line provides immediate support for everyday health issues, and can help you decide when you should go to the emergency room or urgent care. Call 800-267-6729.

Find a provider in the Virginia Mason Franciscan Health Network

Begin Provider Search

  • Use the provider search tool to determine if your current primary provider and other health professionals are part of the Virginia Mason Franciscan Health network. To learn how, watch this video: Using the Regence provider search tool.
  • Be sure to perform a search for all family members. Each person in your family can choose their own provider, as long as all of your family's providers are in your chosen network.
  • If you have questions about the network, a specific provider, or need help finding a network provider, call Virginia Mason Franciscan Health: 888-825-3227. If you have benefits questions, need to select your primary care provider, or to order an ID card, call Regence: 800-376-7926.  

Employees and covered family members who want to continue seeing providers who are not part of the Virginia Mason Franciscan Health network will pay significantly more for care. See plan comparisons for details: RegularATU, Sheriff.

Benefits and retirement

Phone 206-684-1556
Fax: 206-296-7700

Phone hours:
9 a.m. – 4 p.m. weekdays

Fax: 206-296-7678